RuggedCom is a pioneer and a leader in the development of ruggedized networking and communications technology. Our products are designed to operate reliably in even the most punishing industrial environments, like utility substations, curbside traffic control cabinets, and factories. We are an innovative, rapidly growing company where you'll find an exciting, dynamic work environment and significant opportunity for personal growth (not to mention a very competitive benefits package!)
Imagine working alongside the very best in our industry — join RuggedCom and that's where you'll be. If you're passionate about your work and serious about technology, we want you!
RuggedCom has an entry position open for a Network Test Developer. The candidate will be a design and development test team member for our products that include operating systems (ROS and ROX) for Ethernet switches, IP routers, application tunneling servers, wireless devices, firewalls, security systems (Gauntlet & IDS), network management system (RuggedNMS), etc.
The role encompasses the following key responsibilities:
Functional, stress, performance and interoperability testing
Developing test plans
Feedback to the developers
Internal and external technical support
Occasional product demonstrations to customers
Developing automation scripts to interact with switches and routers (optional role)
The ideal candidate has engineering or science degree, as well as CCNP certificate, or similar experience.
The candidate should have experience that includes 4 of the following areas:
TCP/IP protocol stack
Configuring routers, switches and firewalls (CISCO or similar)
Link technologies: Ethernet, Frame Relay, PPP, channalized interfaces
RuggedCom has a position open for a Senior Network Test Developer to work as a design and development release test team lead for our products that include operating systems (ROS and ROX) for Ethernet switches, IP routers, application tunneling servers, wireless devices, firewalls, security systems (Gauntlet & IDS), network management system (RuggedNMS), etc.
The role encompasses the following key responsibilities:
Release test team leadership
Developing test release schedule
Developing test plans
Working with development teams during the release and test cycle
Working with automation test team in specifying the test cases for automation
Feedback to the software developers and automation team
Functional, stress, performance, security and interoperability testing Troubleshooting complex issues
The ideal candidate has engineering or science degree, as well as CCNP or CCSP certificates, or similar experience.
The candidate should have 8 years experience that includes at least 7 of the following areas:
TCP/IP protocol stack
Configuring routers, switches and firewalls (CISCO or similar)
Link technologies: Ethernet, Frame Relay, PPP, channalized interfaces
RuggedCom has a position open for a Test Automation Developer to work in our design and development test automation team on the test harness named Real-T. The test harness applies to our products that include operating systems (ROS and ROX) for Ethernet switches, IP routers, application tunneling servers, wireless devices, firewalls, security systems (Gauntlet & IDS), network management system (RuggedNMS), etc.
The role encompasses the following key responsibilities:
Developing test scripts that interact with switches, routers etc.
Executing the scripts to verify functionality of software and the system prior to release
Applying the software engineering methods to develop systematic solutions for the automation tool and the scripts
Increasing the effectiveness and efficiency of test scripts, and of the verification process
Generating creative solutions to complex problems
The candidate should hold an engineering or science degree. The candidate should have experience that includes
at least 4 of the following areas:
Developing test automation framework and scripts
Scripting and programming languages: Perl, Tcl/Tk, C
OS: Linux, Windows
TCP/IP protocol stack
LAN: Ethernet
Configuring routers, switches and firewalls (CISCO or similar)
Senior NPI/Manufacturing Engineer
RuggedCom has a full-time position open for a Senior NPI/Manufacturing Engineer. Your superb organizational and time management skills will assist you in successfully coordinate all disciplines in the transaction process of New Product Introduction, NPI, from development to market. A strong understanding of project management, product design, materials and electronic manufacturing processes will provide you with a quick understanding of the needs and interaction required between each of the RuggedCom teams. Your personal skills such as communication, organizational and management skills will help expedite the process of new product design to the
market place.
Resposibilities:
NPI product transition from Development to Manufacturing, Sales and Support.
Must demonstrate program management skills working in production and contract manufacturing environment according to ISO9000 documentation standards.
Continuous Process Improvement (DFx – Design for Manufacturability/Design for Test, defect Reduction).
Establishes proficient NPI processes at the CM to ensure timely Build, Test, Shipments of new products to meet Prototype, Pilot and Production standards.
Work with R&D to provide feedback on DFx and participate in design reviews.
Participate in developing Test strategies. Knowledge of test methodology at PCBAs and system levels, debugging, troubleshooting.
Support RMA, CAR process. Analyze and Drive continuous improvement of the projects based on outgoing quality metrics.
Implement defect reduction, cost reduction, process improvements and quality assurance.
Design release documentation, review and sign-off
Ideal Qualifications:
Electrical Engineering or Technology Degree.
More then 5-7 years experience as an NPI/manufacturing engineer in the networking equipment company.
Excellent organizational and time management skills.
Excellent people, leadership and team management skills.
Energetic, motivated team player and leader, eager to excel.
RuggedCom has full-time positions open for a highly motivated individual in our Engineering group for developing Network Management and tools software. The ideal candidate has an undergraduate degree in Computer Science/Engineering and 3-5 years development experience with Java in a Linux/Windows environment. The position provides a great opportunity for learning more about Web based programming, networking and expanding your programming skills. Job activities and related technologies include:
Java, JSP, Servlets, JScript, C++, GUI design and implementation
HTML, XHTML, XML
Development in Windows and Linux
Web servers (Apache) and Tomcat
Knowledge of Network Management Systems principles
Ethernet, switching, Routers, TCP/IP, SNMP
Scripting languages such as Perl, Tcl, Unix shell
Database concepts and implementations
Challenging software development of a new application
Familiarity with and participation in open source projects
Full software development lifecycle from spec review to ‘shrink wrapping’
Qualified candidates will have the following attributes:
Degree in Computer Science/Engineering or equivalent.
Experience with Java and related languages
General knowledge of Network Management Systems
Solid understanding of data networking
Demonstrable knowledge of Linux and Windows environments
Great communication skills and a team player
Energetic, motivated and eager to excel.
RuggedCom is a manufacturer of industrial hardened communications equipment. RuggedCom is a rapidly growing company that has an exciting and dynamic work environment with significant opportunity for personal growth. We also offer a very competitive benefits package.
RuggedCom has a full-time position open for a highly motivated individual with engineering talent and a desire to learn. The ideal candidate has an undergraduate degree with honours in Electrical Engineering specializing in high speed digital design and telecommunications applications. This role provides an opportunity to experience the complete life cycle of product development including specifications, design, coding, test, production and maintenance. You will be part of a small team and play an integral role in bringing advanced telecommunications products to market.
The ideal candidate will possess the following skills:
Strong knowledge of high speed board design and layout techniques
Complex telecom/datacom boards design with any of the following interfaces/protocols: Gigabit Ethernet, Sonet, VDSL, Wireless
FPGA design experience
Analog board level design experience, understanding SI issues
Ability to lead a project
Strong problem solving skills
Good communication and interpersonal skills
Your responsibilities will include:
Preferred college or university degree
Exceptional customer service skills
The ability to work in a fast-paced environment
Strong problem solving skills
Strong team playing and interpersonal skills
Proficient in Microsoft Office, Outlook, etc
The ability and willingness to learn new skills and tasks as required
Technical background on similar products will be an asset
Fluent in another language will be an asset
Qualifications and Education:
BSEE with 7+ years of experience in hardware design of complex telecom/optical transport systems
RuggedCom is a manufacturer of industrial hardened communications equipment. RuggedCom is a rapidly growing company that has an exciting and dynamic work environment with significant opportunity for personal growth. We also offer a very competitive benefits package
Please direct your resume to EngineeringCareers@RuggedCom.com We thank all applicants, and will contact ones selected.
Networking Applications Engineer RuggedCom is seeking an individual with strong knowledge of telecommunications to provide pre and post sales support for our networking products and services. This individual will be a highly motivated, self starter with superb oral and written communications skills who enjoys dealing with people. This role will provide an exciting blend of front line technical support, training of customers and sales, and influencing
customer purchasing decisions. Your technical strengths, customer relation skills, and persistence will play a vital role in establishing new customer accounts. Some travel will be required.
Minimum requirements for the position include:
Engineering/Computer Science undergraduate degree majoring in networking
Strong technical background in telecommunications with an emphasis on
Ethernet, IP routing and associated protocols, and cyber security
Experience configuring Ethernet and IP networks
Strong knowledge of PC operating systems i.e. Windows and Linux
Strong verbal and written communication skills for interfacing with customers
Special consideration will be given to candidates with the following attributes:
2 to 5 years experience providing technical and sales support
Cisco certifications: CCNA, CCNP, CCIE
Linux development or administration experience
Fluent in multiple languages
RuggedCom is a manufacturer of industrially hardened, telecommunications equipment. See our website at www.ruggedcom.com
for more information about the company and products. RuggedCom is a rapidly growing company that has an exciting and dynamic workenvironment with significant opportunity for personal growth. We also offer a very competitive benefits package.
Linux Software Developer
RuggedCom has a full-time position open for a highly motivated individual with experience developing embedded Linux software with an emphasis on telecommunications. The ideal candidate has an undergraduate degree in Computer Science/Engineering, at least five years developing Linux software and/or administering *nix based systems, and a deep understanding of the networking aspects of the Linux
kernel. This role provides an opportunity to experience the complete life cycle of product development including specifications, design, coding, test, production and maintenance. You will be part of a small team and play an integral role in bringing advanced telecommunications products to market.
Candidates must have experience in many of the following categories:
Linux kernel, device drivers, and networking applications
Debian Linux distribution
Script programming in Bash and Perl
Programming C/C++ for embedded systems
Real time operating systems
Ethernet communications and switching
TCP/IP and related Layer 3 protocols
Network security: SSH/SSL, IPSec, VPN, etc.
RuggedCom is a manufacturer of industrial hardened communications equipment. See our website at www.ruggedcom.com for
more information about the company and products. RuggedCom is a rapidly growing company that has an exciting and dynamic work environment with significant opportunity for personal growth. We also offer a very competitive benefits package.
Engineering Project Manager RuggedCom is looking for a person to lead a highly skilled group of engineers in a variety of projects to deliver our next generation of communications equipment. This role is a blend of project management, product design, systems development, leadership, and product management. It's the perfect position for an electronics and/or embedded system expert who has knowledge of a variety of technologies, enjoys the management side of projects, and can drive product development to completion. You'll be the technical lead taking concepts from imagination to reality.
Qualified candidates will have at least BSEE (MSEE or PhD preferred) and 10+ years of experience in developing electronic systems. Technically, you must be familiar with electronic systems design, product life-cycle from concept, to prototyping, to production and shipping it out the door. Knowledge of (though not expertise in) OrCad, PADS, Ethernet switching, wireless, and telecommunications in general is an asset. Embedded programming experience is also a major asset. Beyond technical knowledge, it's important that you have very strong people and organizational skills. You must be able to translate technical knowledge for a non-engineering crowd, take their perspectives into consideration, and develop solutions that align with the meet the strategic objectives of the company.
RuggedCom is a manufacturer of industrial hardened communications equipment. We produce a product line of Ethernet LAN switches and routers using state of the art digital technology. See our website at www.ruggedcom.com for more information about the company and products. RuggedCom is a rapidly growing company that has an exciting and dynamic work environment with significant opportunity for personal growth. We also offer a very competitive benefits package.
Provide post and pre sales support for RuggedCom product suite.
Provide technical product presentation for functionality, interoperability with multi vendors and research competitor’s
products to provide better solutions using RuggedCom product suite.
Be Subject Matter Expert in all Ruggedcom products.
50 – 60 % Travel will be required.
Participate in network planning to provide input on applications, usage, integration and best practices.
Provide feedback to management and Marketing for product requirements based on trends.
Must be a self starter with excellent communication skills and act as customer interface while ensuring a high
level of customer satisfaction.
The incumbent will utilize telephone and remote isolation, diagnostic and resolution tools, documents and capabilities to resolve complex integrated end user implementation, configuration, and operational issues in a timely manner.
Support will include 3rd party products/solutions and onsite support. Must be able to work with minimal
supervision and exercise appropriate discretion to establish customer relationship management for successful services delivery.
The FAE is the interface between the various engineering teams as needed to develop unique solutions and
develop new business for our markets.
Provide for RFQ’s and responses to RFT’s.
Provide technical presentations and demonstrations of application technology
Produce product spec sheets, applications notes, white papers, and assist with industry articles
Excellent Project Management Skills
To provide for documentation and training to Channel Partners and to Customers on RuggedCom products.
Should have excellent internetworking experience, customer service and presentation skills and ability to
handle issues from inception to conclusion
Technical requirements Working knowledge of configuring, implementing, proof of concept, troubleshooting, testing and design of the following technologies:
Please include salary expectations with your resume. Please direct your resume to CustomerSupportCareers@RuggedCom.com
We thank all applicants, and will contact the ones selected.
RuggedCom is continuing its Global Expansion and requires highly motivated, technically talented, experienced and results-oriented individual. Reporting to the Director of International Sales Manager, the primary task will be to work as a liaison between our corporate office and the marketplace.
Responsibilities:
Support current clients and partners in order to maximize and increase business opportunities and profitability.
Responsible for all stages of new business development from prospecting and lead generation to proposal
and closing new business.
Identify and develop local market integrators to increase specification of RuggedCom products and successful
implementation and support.
Responsible for driving the specification of RuggedCom in OEM design, End User projects and standards.
Ensure complete territory coverage by coordinating with Channel Managers and Channel Partners.
Pro-actively generate new business in new markets and customers.
Make cold calls and off-site visits to gather information and maintain relationships with customers.
Meet with customers and suppliers as needed to supplement sales calls and professionally represent the company.
Maintain qualifications and technical education to support the sales function
The ideal candidate will have experience or background in several of the following:
Knowledge of Factory Automation products including PLC, Operator Interface, Motion Equipment, SCADA Software, Enterprise Software and Plant Intelligence Software.
Demonstrated a clear understanding of the SOLUTION sales process.
4 year Technical degree or five years of equivalent experience.
Three (+) years sales and selling experience.
Able to build trust and rapport quickly and develop influential relationships at all levels of an organization.
RuggedCom is a publicly listed company on the Toronto Stock Exchange (TSX:RCM) and a leader in the development of ruggedized communications networking solutions designed for mission critical applications in harsh environments. We are an innovative, rapidly growing company where you'll find an exciting, dynamic work environment and significant opportunity for personal growth
(not to mention a very competitive benefits package!)
We are currently looking for anAdministrative Assistantfor our executive team; someone with strong interpersonal and organizational skills coupled with the ability to multi-task on various projects.
Responsibilities:
Provide high level administrative support to the president and all executives.
Perform all administrative (including: filing, data entry, creating and executing Word and Excel documents.)
Complex calendar management, scheduling meetings/conferences with multiple stakeholders, and preparing minutes as required.
Schedule all travel arrangements both domestically and internationally
Compile expense reports for all executives.
Coordinate and complete various special projects/ assignments.
Review and respond to voicemails and emails on behalf of the executive, prioritize and forward as appropriate.
Handle highly sensitive and confidential matters as part of daily administrative duties.
Coordination of meetings, business communications, conferences and seminars as required (preparing agendas, catering,
booking venues, developing agendas, coordinating invitees, set up, etc.)
Other duties as required.
Qualifications:
Minimum 5 years previous senior level administrative support.
Strong computer skills- Word, Excel, Power Point, Outlook.
High level of professionalism. Able to effectively communicate, both verbally and in writing, with a wide variety of people
at all levels with in the business.
Able to deal with sensitive business information in a confidential and professional manner.
Superior organizational and time management skills, with the ability to prioritize and multi task daily activities.
Solid business writing skills with strong attention to details.
Able to work in a highly organized manner where detail, accuracy, urgency and confidentially are critical.
Demonstrate ability to work effectively in a fast paced environment, and juggle multiple priorities.
Strong work ethics and a team player. Highly assertive. Oriented to finding solutions and delivering on challenging requests.
Strong interpersonal skills. Able to build strong network and strong working relationship with others within the business.
Please direct your resume to Nazilalotfi@RuggedCom.com We thank all applicants, and will contact ones selected.
Senior NPI/Manufacturing Engineer
RuggedCom has a full-time position open for a Senior NPI/Manufacturing Engineer. Your superb organizational and time management skills will assist you in successfully coordinate all disciplines in the transaction process of New Product Introduction, NPI, from development to market. A strong understanding of project management, product design, materials and electronic manufacturing processes will provide you with a quick understanding of the needs and interaction required between each of the RuggedCom teams. Your personal skills such as communication, organizational and management skills will help expedite the process of new product design to the
market place.
Resposibilities:
NPI product transition from Development to Manufacturing, Sales and Support.
Must demonstrate program management skills working in production and contract manufacturing environment according to ISO9000 documentation standards.
Continuous Process Improvement (DFx – Design for Manufacturability/Design for Test, defect Reduction).
Establishes proficient NPI processes at the CM to ensure timely Build, Test, Shipments of new products to meet Prototype, Pilot and Production standards.
Work with R&D to provide feedback on DFx and participate in design reviews.
Participate in developing Test strategies. Knowledge of test methodology at PCBAs and system levels, debugging, troubleshooting.
Support RMA, CAR process. Analyze and Drive continuous improvement of the projects based on outgoing quality metrics.
Implement defect reduction, cost reduction, process improvements and quality assurance.
Design release documentation, review and sign-off
Ideal Qualifications:
Electrical Engineering or Technology Degree.
More then 5-7 years experience as an NPI/manufacturing engineer in the networking equipment company.
Excellent organizational and time management skills.
Excellent people, leadership and team management skills.
Energetic, motivated team player and leader, eager to excel.
Manufacturing Workcell Leader
A full time position for a Manufacturing Workcell Leader in the Production Department of an electronic manufacturer has now become available.
Company Background: Design and manufacturer of industrially hardened networking equipment such as Ethernet Switches, IP Routers and Gateways suitable for the harsh environments of the electric power utility substation or industrial factory floor.
Position Definition: This successful candidate will be responsible for leading and coaching a manufacturing Workcell in meeting daily, monthly and quarterly manufacturing target numbers.
Resposibilities:
Meeting daily shipments.
Planning for and meeting daily, monthly and quarterly target numbers.
Managing process issues.
Taking ultimate responsibility for Workcell product quality.
Initiating process / productivity improvements.
Workcell metric collection, analysis and improvement actions.
Quality assurance program maintenance.
Close contact to materials department to ensure raw material requirements are met.
Feeding of information’s to engineering as it relates to quality, RMAs and product build improvements.
Ownership of On-Time deliveries, Monthly sales targets, Product Quality, Health and Safety.
Lead and coach Workcell in team building, generous listening, open communication and coworker respect.
Coach Workcell team in standard manufacturing practices.
Team member yearly reviews and setting of individual objectives.
Requirements: diploma or equivalent
Assets: JIT and Lean manufacturing practices, Six Sigma working knowledge, Hard working individual, Outgoing personality, Excellent communication skills Professional attitude at all times, a team builder and motivator, Leadership and coaching skills
Manufacturing Assembler
A full time position for a Manufacturing Assembler, in the Production Department of an electronic manufacturer has now become available.
Company Background: Design and manufacturer of industrially hardened networking equipment such as Ethernet Switches, IP Routers and Gateways suitable for the harsh environments of the electric power utility substation or industrial factory floor.
Position Definition: This successful candidate will be responsible for the assembly and pack up of products.
Resposibilities:
Mechanical / electrical assembly of pcb assemblies into product case.
Final assembly and shipping of products.
Building of small electrical sub-assemblies.
Material handling.
Soldering and de-soldering of through hole and SMT component.
Initiate process improvements.
Data entry.
Requirements: diploma or equivalent
Assets: Self-starter, Team Player, good verbal & written skills, computer skills, good mechanical aptitude, experience in through hole
and SMT component soldering.
Manufacturing Technician
A full time position for a Manufacturing Assembler,in theProduction Department of an electronic manufacturer has now become available.
Company Background: Design and manufacturer of industrially hardened networking equipment such as Ethernet Switches, IP Routers and Gateways suitable for the harsh environments of the electric power utility substation or industrial factory floor.Position Definition: This successful candidate will be responsible for assembly and final testing of products.
Responsibilities:
Mechanical / electrical assembly of pcb assemblies into product case.
Automated Final Testing of products.
Product debug and repair.
Process data collection, trending and feeding of any nonconformance’s issues back to the subcontractors and vendors.
Function as a central contact for product software and hardware updates from the Engineering Department.
Initiate process improvements.
Creation and updating of production documentation.
Requirements: diploma or equivalent
Assets: Self-starter, Team Player, good verbal & written skills, computer skills, strong electronic knowledge, good mechanical aptitude, experience in through hole and SMT component soldering.
